السبت، 17 مايو 2014

chapter 1

 
The Modern Organization Functioning in a Global Environment

 


Information Technology (IT) is all forms of technology (tool) used to create, store, exchange and use information.


 
 
Information Systems (IS) is the combination of technology (the “what”), people (the “who”) and process (the “how”) that organization uses to produce and manage information.
 

Why Should I Study Information Systems?

 
 
 
Homo Conexus
§You are the most connected generation in history.
§
§You practice continuous computing.
§
§You are surrounded by a personal, movable information network.
§
§You can pull information from the Web and push your ideas back to the Web.
 
 


nInformed User: a person knowledgeable about information systems and information technology

ØTend to get more value from whatever technologies / systems they use
ØImprove the organizations’ performance, productivity and team work
ØHelp selecting new information systems / applications
Ø
ØBuild your own company (entrepreneur)
 
 
Digital nomad is someone who uses information technologies such as smart phones,  wireless Internet access, and Web-based applications to work remotely from anywhere.
 
 

Overview of Computer-Based 
       Information Systems:

 
Data: elementary description of things, events, activities and transactions that are recorded, classified and stored but are not organized to convey any specific meaning.

Examples: 3.5                                high

                  6:00 pm


 

Information: data that is organized and structured within a context, and provides meaning

   

Example:
ØSultan got 3.5 GPA
ØThe temperature is very high today
ØOman Air will depart at 6:00 pm to London



Knowledge: information organized and processed to convey understanding, experience, accumulated learning and expertise as they apply to a current problem or activity.


v Know-what
v Know-how
 
 
 


Computer-based information systems are information systems that use computer technology to perform some or all of their intended tasks.

 
 
 
Hardware is a device such as a processor, monitor, keyboard or printer

Software is a program or collection of programs that enable hardware to process data.

Database is a collection of related files or tables containing data.

Network is a connecting system (wireline or wireless) that permits different computers to share resources.

Procedures are the set of instructions about how to combine the above components in order to process information and generate the desired output.

People are those individuals who use the hardware and software, interface with it, or uses its output.
 
 

 


Types of Information System

Information Systems differ in their business needs and the information varies depending upon different levels in organization. Information System can be broadly categorized into following:
  • Transaction processing system
  • Management information system
  • Decision support system



The information needs are different at different organizational levels. Accordingly the information can be categorized into three parts and they are Strategic Information, Managerial Information and operational Information.

Transaction processing system

It processes business transaction of the organization. Transaction can be any activity of the organization. For example, take a railway reservation system. Booking, canceling, etc are all transactions. Any query made to it is a transaction. This provides high speed and accurate processing of record keeping of basic operational processes and includes calculation, storage and retrieval. Transaction processing systems provide speed and accuracy, and can be programmed to follow routines functions of the organizations.

Management Information System

It assists lower management in problem solving and making decisions. They use the results of transaction processing and some other information also. An important element of MIS is Database. A Database is a non-redundant collection of interrelated data items that can be processed through application programs and available to many users.

Decision Support Systems

These systems assist higher management to make long term decisions. These type of systems handle unstructured or semi structured decisions. A decision is considered unstructured if there are no clear procedures for making the decision and if not all the factors to be considered in the decision can be readily identified in advance. A decision support system must be very flexible. The user should be able to produce customized reports by giving particular data and format specific to particular situations.

Information System Development Methodologies

Maddison et al. (1984) define ISD methodology as “a recommended collection of philosophies, phases, procedures, rules, techniques, tools, documentation, management and training for developers of information systems”.

There is a strong argument that the use of structured methodologies to support information system development (ISD) leads to fragment, highly specialized, low-direction jobs for system users. While deskilling is a work strategy which some managers may wish to pursue, many do not; structured methodologies are therefore inappropriate for many development projects. This paper is intended to simulate debate on process models to support alternative methodologies; it is presented in the context of current research and also on the basis of the author’s experience as a practitioner in the field of information system design.

The Waterfall Model Of System Development 


The elements of methodology are illustrated in above. These elements permit an individual to structure their understanding of appropriate solutions for a problem situation, according to their perspective and their previous experience of both the problem context and the methodology. A methodology affects the way in which individuals’ will perceive the context and tasks of development, with each component layer of the methodology acting as a filter to the next layer. Ultimately, the problem situation is perceived through the filters by successive elements of the methodology. A methodology affects the way in which individuals’ will perceive the context and tasks of development, with each component layer of the methodology acting as a filter to the next layer. Ultimately, the problem situation is perceived through the filters provided by successive elements of the methodology; these elements in turn are filtering through stakeholders’ perceptions of their utility and application

 
How Does IT Impact Organizations?




IT reduces the number of middle managers.

IT changes the manager’s job.

Will IT eliminate jobs?

IT impacts employees at work.
 
 


 

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